Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my size in English Factory apparel?
We provide a detailed size guide on every product page. Our designs typically follow contemporary sizing; if you are between sizes, we recommend sizing up for a more relaxed fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location.
How should I care for my English Factory garments?
Care instructions vary by fabric. Most of our cotton and synthetic blends are machine washable on a gentle cycle, but we recommend air drying to maintain garment shape.
When will out-of-stock items be replenished?
We frequently restock our core collection. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email.
Are your materials sustainably sourced?
We are committed to ethical manufacturing. We partner with audited factories that prioritize fair labor practices and are increasing our use of organic textiles.